Privacy notice

Last updated 15 November 2026

This notice explains what Oceanpost Limited does with personal information. Oceanpost Limited is registered in England and Wales under company number 08276033, with its registered office at 189 Cuxton Road, Rochester, Kent ME2 2NJ.

Information we hold

When you email us we keep your name, your email address and whatever you tell us in the message. When we run payroll for a business we receive details about that business's workers, such as names, National Insurance numbers, tax codes, pay and bank details. The business that employs them decides why that information is used; we handle it on that business's instructions.

Why we use it

We use enquiry details to reply to you. We use payroll details only to work out pay, produce payslips, make the reports the law requires to HMRC and pension providers, and keep the records we must keep.

Our legal reasons

For enquiries we rely on our legitimate interest in answering people who contact us. For payroll we rely on the contract with our client and on legal obligations that apply to employers and their payroll providers.

Who sees it

Payroll information is passed to HMRC, to the pension provider chosen by the employer, and to the suppliers of the software and secure storage we use to do the work. We do not sell personal information and we do not use it for advertising.

How long we keep it

Enquiries are kept for up to twelve months unless you become a client. Payroll records are kept for as long as tax law requires, which is currently at least three years after the end of the tax year they relate to, and then deleted.

This website

This website does not use advertising or tracking cookies and has no forms. Our hosting provider keeps standard technical logs, such as the address a request came from, for security.

Your rights

You can ask to see the information we hold about you, to have it corrected, or in some cases to have it deleted or its use limited. If your employer uses us for payroll, it is usually quickest to ask your employer first. To contact us about your information, email [email protected].

If you are unhappy with how we have dealt with your information you can complain to the Information Commissioner's Office at ico.org.uk.